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New Service Request for Businesses


  1. 1. New Service Policy Agreement
  2. 2. New Service Request for Businesses
  • New Service Policy Agreement

    1. New Service Request for Businesses

      MWRD requests the below information to be completed before new service can be started. All service requests are normally completed Monday – Friday (excluding holidays).

    2. All requests made after noon (12:00) will be processed the following business day. If your service request needs to be completed between noon and 3:00 pm please contact Customer Service at 615-848-3209.

    3. In addition to submitting this form please email the following to Business license or tax form with official name of business listed. If your business is tax exempt, please send a copy of your sales tax exemption certificate. You can also fax forms to 615-907-2254. Documents will need to be received before request can be completed.

    4. MWRD does not require a deposit to start service; however, there is a $40 non-refundable service fee for all new or transferred service requests. The $40 fee will be added to the first bill. Liability for service for this address will continue until notification is received to terminate the services. You must contact Customer Service @ 615-848-3209 to terminate service and provide a disconnect date and forwarding address to send the final bill.

    5. A copy of a valid business license or tax form MUST be emailed to after completion of this form!

    6. Agreement*