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March 18, 2020, 8:00 AM - 9:00 AM @ Council Chambers
March 18, 2020, 1:00 PM - 3:30 PM @ Council Chambers
March 18, 2020, 11:00 AM - 1:00 PM @ St Clair Street Senior Center
Attendees participate in a panel of MWRD division leaders with a chance to ask questions on billing, service and more as they pertain to their local water utility.
“The objective of the visit is simply to listen and better understand the customer experiences and needs as it relates to our water, wastewater, engineering, customer service, finance, operations and maintenance, storm water, cross connection and community affairs departments,” says Community Affairs Manager, Sharon Seibert.