Online Payments

MWRD has enhanced the services available to you on our online payment website. You can pay your utility bill online, review past bills, compare usage histories and request e-bills instead of a paper bill through our online customer account access portal, LINK.

Register or login by clicking the "Pay Online" image below or by using the . Registering will provide you the option to review account information and sign-up for e-bills, and one-time payments can be made without registering.

PLEASE NOTE: You will need your 9-digit customer and 8-digit account numbers to make the payment. These can be found at the top of your bill, or call Customer Service at 615-848-3209,  Option 2 to have us look it up. Click on the “Online Payment’ link on the right-hand side of the page to pay your bill.

Service Fee

  • These services are provided by a third party working in partnership with the City of Murfreesboro.
  • Online payments made to the city through this third party and include a service fee for credit card and electronic check transactions.
(See Service Fees Below)
  • These service fees are used by the third party to develop, maintain, and enhance online services.
  • The City of Murfreesboro does not receive these funds.
  • These service fees will be charged to the consumer at the time of the transactions.
PLEASE NOTE: We are unable to accept online payments below $5. In addition, there is a maximum payment per transaction of $2,000.


If you wish to make a payment total greater than the maximum amount, it will have to be achieved via multiple payments. As an example, if you wanted to pay $2,250, you would be required to make two credit card payments.

 Each online payment is subject to the below fee schedule.

PaymentFee
$5.00 - $10.00$0.25
$10.01 - $15.00$0.50
$15.01 - $20.00$0.75
$20.01 - $25.00$1.00
$25.01 - $30.00$1.25
$30.01 - $35.00$1.50
$35.01 - $400.00$1.75
$400.01 - $800.00$3.50
$800.01 - $1,200.00$5.25
$1,200.01 - $1,600.00$7.00
$1,600.01 - $2,000.00$8.75

*Payments made by cash, check, money order, by mail, or at our cashier counters will not require service fees. 


Please contact our Customer Service Department at 615-848-3209 if you need online payment assistance.