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For change requests, in addition to submitting this form, you MUST fax a clear copy of your VOIDED check to (615) 907-2254, mail it to PO Box 897, Murfreesboro, TN 37133-0897 OR send a legible copy to mwrdcontact@murfreesborotn.gov. Orders received before 3:00 PM (CST) can be performed the same day.
You will receive your monthly water and sewer bill which will state "[BANK DRAFT BILL ONLY] Net Amount Drafted on (Due Date)." Until that time, please continue to pay account as billed, keeping a $0.00 past due balance. *Please allow at least thirty (30) working days for changes to take effect. There will be a return payment service charge on all rejected bank drafts. After two (2) rejected bank drafts in a twelve (12) month period, your bank draft will automatically be terminated.
I understand MWRD may impose a processing fee for accounts that are found to contain insufficient funds. This authority is to remain in full force and effect until MWRD and the BANK has received written notification from me (or either of us) of its termination in such manner as to afford MWRD and the BANK a reasonable opportunity to act on it.
*Name(s) As Listed on MWRD Customer Account
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